Policies
Shipping & Returns
Orders are energised and dispatched within 1-2 working days and delivered in 3-7 days across India. Free shipping on orders above ₹499. If an item arrives damaged or you are unhappy with it, request a return within 7 days of delivery with an unboxing video; refunds are processed within 5-7 working days after we receive the item. Energised products that have been worn cannot be returned for hygiene reasons.
Privacy Policy
We collect your name, mobile number, address and birth details only to deliver orders and astrology services. Birth details are used to calculate your kundli and are shared with an astrologer only when you start a chat. We never sell your data. Payments are processed by Razorpay; we do not store card details.
Terms of Use
Astrology, AI and astrologer guidance on Divya Ratna is for spiritual and informational support only and is not a substitute for medical, legal or financial advice. Astrologer chats are billed per minute from your wallet; wallet balance is non-refundable except as required by law. Results from gemstones and remedies vary by individual and are not guaranteed.
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